Booking terms

The visit is provided by Artestruz S.C., NIF J05350624, at Ctra. Cap Blanc, km 40, 07630 Campos (Balearic Islands), Spain. Contact: info@artestruzmallorca.com.

The ticket types, prices and places available are those shown in the booking flow for the selected date. Every booking is subject to availability and the public rules in force when it is made.

The person making the booking must provide accurate information and is responsible for the booking. The selected time slot is an arrival window, not the maximum length of the visit.

You may choose online payment or payment at the farm when both options are available. For online payment, the booking is confirmed when the system receives valid payment confirmation. If you choose to pay at the farm, the booking is confirmed and the amount remains due at reception.

The booking summary shows the amount and selected payment method before completion.

Balearic Islands resident rates require proof of residence on arrival. If proof is not provided, the general rate will apply.

If you request cancellation more than 24 hours before the visit begins, you are entitled to a 100% refund. If you request it 24 hours or less before the visit, no refund is due. No-shows receive a 0% refund.

You may request a free change of date or time only more than 24 hours in advance. It is subject to availability, must be arranged directly with Artestruz, and the new visit must take place within the policy's 12-month validity period.

If Artestruz cancels the visit, you are entitled to a 100% refund.

To request a change or cancellation, email info@artestruzmallorca.com. The published policy and the version accepted when the booking was made will apply.

The processing of data needed to manage your booking is explained in the Privacy policy. For any question about these terms, email info@artestruzmallorca.com.