Privacy policy

Artestruz S.C., NIF J05350624, Ctra. Cap Blanc, km 40, 07630 Campos (Balearic Islands), Spain.

For privacy questions or to exercise your rights, email info@artestruzmallorca.com.

When you make or manage a booking, we may process:

• Identity and contact data: full name, email address, telephone number and place or country of origin.
• Visit and booking data: date, arrival time slot, ticket types and quantities, booking reference, status, changes and cancellations.
• Payment-related data: selected payment method, amount and payment status. Artestruz does not need to receive your full card details.

We process data to handle your request and booking, organise the visit and capacity, manage the selected payment method, provide customer support and meet legal and financial obligations.

The main legal basis is performance of the contract or the steps you ask us to take before entering into it. We also process data to comply with legal obligations and, where applicable, on the basis of your consent.

At launch, we do not send newsletters or marketing emails.

Hosting, database and technical service providers may access data only as needed to provide their services. If you choose online payment, the payment provider will also be involved; if you pay at the farm, the booking does not need to be sent to that provider for online collection.

Where processing requires an international transfer, it will be protected by the safeguards required under applicable data-protection law.

We keep data for as long as needed to manage the booking and our relationship with you. Afterwards, it will remain restricted for the applicable legal limitation periods.

Accounting and tax records will be kept for six years where applicable.

You may request access, rectification, erasure, restriction, objection and portability by emailing info@artestruzmallorca.com. To protect your data, we may request reasonable information to verify your identity.

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

Information about browser technologies and the current status of analytics, advertising and external content services is set out in the Cookie policy.

We will update this policy if our processing or applicable obligations change. The date of the current version appears at the top of this page.